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Submitted on
September 3, 2009
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With this most recent edit, I put this journal under Art News -> Resources, for easier access!

*******
Okay guys, I know this is super popular post for this issue.  I am just a person who owns a tablet.  I don't know how to fix this problem for any tablet other than the ones mentioned.  PLEASE read the ENTIRE post before posting a question or asking for help.  If you have a type of tablet that I've reported doesn't work with this method, please don't try to do it and then post that it doesn't work.  I also now own a Mac, and SAI doesn't have sense of pressure sensitivity with Macs at all, nor will they ever, because the person who made the program hates everything.  If someone can make a Mac version, I'll post the link all over everything ever and love you always. o:
*******
But I do use a PC at work, running Windows Vista and using a Bamboo Touch.  I don't use SAI, strictly Adobe Flash, but when my tablet malfunctions a restart will usually fix it.  Rebooting your system sucks, yes, but sometimes it's just the answer with computers.
***
Okay, so I was having major problems with Paint Tool SAI.  I had never gotten the pressure sensitivity to work with my tablet (I was running Windows XP with an Intuos 3 tablet), and I ran across someone else with the same problem, running Vista with an Intuos 4.

All you need to do is go to:

Control Panel > Change or Remove Program > Wacom (hit the CHANGE button, not the remove button)

An option window will come up, asking you if you want to remove your tablet preferences and instances, or if you want to remove them for all users on the computer.  If you share your computer with anyone else, I would recommend the first, though I did the second.

If you had SAI or Photoshop or something open, you'll need to restart the program, but it should be fixed!

Just in case anyone else was having that kind of problem. ;)

Betterifimdeath posted this method that several people have said works well! AND IT WORKS WITH BAMBOO SPLASH!
-Uninstall everything related to wacom form your computer
-Connect the tablet so the automatic drivers get installed and the tablet works as a mouse
-Download from wacom.com the latest upgrades and install
-Disconnect the tablet and open paint tool sai and open a new document
-Connect the tablet and try the pressure

EDIT:  I'm not actually a magical pressure sensitivity wizard, so I can't solve everyone's issues with different tablets.  List of devices/OSs that this method has been reported to not work on:
Tablet PC
Bamboo (and Bamboo Fun) running Windows 7
G-Pen F610 running Vista


EDIT EDIT: Polyanthum has provided this link, which comes with helpful screenshots: sai.detstwo.com/smf/index.php?… sure which tablet this is for, or which operating system, but hopefully it'll help those who're having a hard time.  It's another method, and one that looks like it would work quite well.

EDIT EDIT EDIT: lyingfawn has provided the following helpful info:

For people who can't find the "change" option, there should be a "wacom tablet" program (under "all programs" in the start-up) and in there would be a "wacom tablet preference file utility" and if you click that a pop up will have the remove options c: for those who can't find it~

Thanks Haunti! :D
For the Bamboo on XP, Artemis-aka-Diana gave this helpful tip:
Start>All Programs>Bamboo>Bamboo Preference File Utility. A pop up comes up, click "remove" (should be the first button at the top)

Also The-Night-Craft posted this helpful video from YouTube!  www.youtube.com/watch?v=fZIsrQ… The-Night-Craft!

EDIT EDIT EDIT EDIT:  Someone tried this with the Bamboo Fun and reported that it made the tablet malfunction on all levels, so please use caution when trying this method!

2012 EDIT: Albel-is-MINE gave me this video link for Intuos 5!  Looks super helpful!  www.youtube.com/watch?v=fejuoq…
  • Mood: Neutral
Add a Comment:
 
:iconstab-city:
stab-city Featured By Owner Dec 26, 2014
I got a new tablet recently but I can't find much on it. Pen pressure is not working. It is a Wacom DTF-521 Pen tablet, similar to a cintiq(cintiq alternative) I tried using it in SAI and trying different things to attempt getting the pen pressure to work. Idk what to do I really want to use it.
Reply
:icontoonicling:
toonicling Featured By Owner Dec 25, 2014  Hobbyist Digital Artist
All I see is "WebTablet FB Plugin 32/64 bit"...
No "Wacom Tablet" in the control panel.
Help..?
Reply
:iconxtailz2457:
XTailz2457 Featured By Owner Dec 9, 2014  Student Filmographer
OMG I THANK YOU THANK YOU THANK YOU THANK YOUUUUU!!!!!
Reply
:iconzikiko:
Zikiko Featured By Owner Dec 6, 2014  Hobbyist Digital Artist
I believe this works on a Surface Pro2 Running Windows 8.1!
Reply
:iconyukicaster:
yukicaster Featured By Owner Nov 19, 2014  Student Digital Artist
LIFE SAVERRRR omg- //shot


I've seriously been drawing for the past 3 years with my bamboo with no sensitivity 
Reply
:iconponsicimino:
ponsicimino Featured By Owner Sep 24, 2014  Hobbyist Digital Artist
This helped so much since I couldn't get work done in SAI. Thank you!
Reply
:iconpuzzlechu:
PuzzleChu Featured By Owner Sep 2, 2014
this REALLLY helped. THANKS ALOT <33
Reply
:iconcookie-crumbzz:
Cookie-Crumbzz Featured By Owner Aug 31, 2014  Hobbyist Digital Artist
OMG THANK YOU SO MUCH I JUST NEEDED TO FIND IT IN ALL PROGRAMS AND REMOVE PREFERENCES BUT OMG THANKS!!! :D
Reply
:iconspeedcow12:
speedcow12 Featured By Owner Aug 28, 2014  Hobbyist General Artist
THIS IS SO HELPFUL THANK YOU THANK YOU THANK YOU! YOU ARE AMAZING
Reply
:iconarxielle:
Arxielle Featured By Owner May 29, 2014  Hobbyist General Artist
I did the "remove the options" thing but it won't work.... It's still not sensitive! My tablet is an Intuos Manga.
Reply
:iconillogicalkitten:
IllogicalKitten Featured By Owner May 27, 2014  Hobbyist Digital Artist
theres no change option..
Reply
:iconrocalyn3d:
Rocalyn3d Featured By Owner Apr 3, 2014
Oh my god, you are AMAZING! I've just been searching for over an hour on how to fix this problem, and here you are fixing it in two seconds! Forever grateful, thank you, thank you!
Reply
:iconsonnio:
sonnio Featured By Owner Mar 22, 2014  Student Digital Artist
removing preffences would work, but i just restarted my computer and still my computer isnt reading that my tsblet is there (even though it works fine with photoshop)

great job technology, great job
Reply
:iconcoyoteskulls:
coyoteskulls Featured By Owner Mar 14, 2014
I've tried doing all of this. My Bamboo Splash will not click on anything in sai, but will work fine with pen pressure in FireAlpaca and Photoshop. Help?
Reply
:iconnixinert:
nixinert Featured By Owner Mar 13, 2014
excellent, the remove preference worked like a charm.
Reply
:iconstarrylives:
starrylives Featured By Owner Feb 22, 2014  Student Photographer
Oh wow, I didn't know there wasn't any sensitivity on SAI with Mac...thanks, I would have been going crazy trying to figure out what I was doing wrong. 
Reply
:iconisquaredd:
iSquaredd Featured By Owner Feb 9, 2014
I have a bamboo fun, did this and it's working perfectly now. I recommend installing the latest driver found under legacy drivers on the site, and then going to start> accessories>wacom>wacom tablet file preferences, and then erasing them all that way. Thank you so much for the help  ♥
Reply
:iconakaironounko-sae:
AkairoNoUnko-Sae Featured By Owner Feb 2, 2014  Hobbyist General Artist
When I found the Bamboo Preference File Utility, it says that the file is missing. Can I somehow download it??
Or must I re install whole thing again?? I've been re installing it many time, can it affect the tablet??

:iconsobbplz: I cant get it to work at all OTL
Reply
:iconrasu-chi:
rasu-chi Featured By Owner Jan 20, 2014  Student General Artist
THANK YOU SO MUCH I've been uninstalling and reinstalling and restarting my systems for days now and then I tried your advice anD I CAN FINALLY DRAW AGAIN I LOVE ALL THE PEOPLE IN THIS JOURNAL Q w Q
Reply
:iconwafudraws:
wafudraws Featured By Owner Jan 15, 2014
this didnt help me D: i use trust tablet and my sister has a laptop and it works on hers and she is windows xp but the tablet says it works with windows 7 too ? help!
Reply
:iconcarnivaleart:
carnivaleart Featured By Owner Jan 9, 2014  Professional Digital Artist
Just reporting that for the INTUOS Creative Tablet:

Was having the problem where all programs except for SAI were working fine. I just brought up the Wacom Tablet Preference File Utilities and clicked Remove. Started up SAI and it works now!
Reply
:iconiiknife:
iiKnife Featured By Owner Mar 1, 2014  Hobbyist Interface Designer
I also have an intuos creative tablet and I was wondering how you got wacom tablet preference file utilities? Is it on the list of things to uninstall? Thanks 
Reply
:iconcarnivaleart:
carnivaleart Featured By Owner Mar 1, 2014  Professional Digital Artist
If you go to your Start menu, and Search for "wacom" you should find the file. :}
Reply
:iconiiknife:
iiKnife Featured By Owner Mar 2, 2014  Hobbyist Interface Designer
thank you!
Reply
:iconcarnivaleart:
carnivaleart Featured By Owner Jan 9, 2014  Professional Digital Artist
Oh, and my OS is Windows 8.
Reply
:iconbluejaybandit:
BluejayBandit Featured By Owner Jan 6, 2014  Student General Artist
I got issues with pressure sensitivity but it's not with Wacom, it's with Yiynova. There is suppose to be an App to fix it but I can't find it :c Any help would be nice.
Reply
:icongiofo:
GioFo Featured By Owner Dec 30, 2013  Hobbyist Digital Artist
Thank you, this helped me.
Reply
:iconslvr-phoenix:
slvr-phoenix Featured By Owner Dec 21, 2013
Hi there! I happened to stumble onto your journal while searching for sensitivity troubleshoot and thought I'd say 'thank you!!' as your recommendations here worked like a charm. It's definitely much faster than me having to re-install the drivers! xD So thank you! :D
Reply
:icondestroyerofgalaxies:
destroyerofgalaxies Featured By Owner Nov 25, 2013  Hobbyist General Artist
I know you probably just ignore these comments by now, but thank you a million times over. This journal is a lifesaver. Thank you so much for taking the time to post other sources and other help. 
Squish Hug 2 -  The Eye Poke
 
Reply
:iconkamikokittycat:
KamikoKittyCat Featured By Owner Nov 18, 2013
Thank you so much- and thanks *shark-twins as well since I couldn't find the change option <3
It just stopped working in the middle of something I was working on, no explanation or obvious cause. I restarted it, which usually fixes it, but it didn't work. You are a lifesaver <333
Reply
:iconciotti:
Ciotti Featured By Owner Oct 26, 2013  Student General Artist
THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!THANK YOU OMG OMG OMG OMG YOU JUST SAVED MY LIFE, YOU SAVED MY SOUL!

CLAP CLAP CLAP FOR YOU!

Seriously. Im so happy .-.
Reply
:icondragonslairnz:
dragonslairnz Featured By Owner Oct 11, 2013  Hobbyist Digital Artist
THANK YOU THANK YOU THANK YOU. I have been stuck using just the one program because of issues with stroke lag and pressure sensitivity in my other art programs ever since I got my Intuos 5, and today I finally decided to trawl for solutions to both of these problems.

Another article fixed my lag problem, and this provided the perfect solution for the pressure sensitivity. I used the solution that shark-twins supplied:

--------------
For people who can't find the "change" option, there should be a "wacom tablet" program (under "all programs" in the start-up) and in there would be a "wacom tablet preference file utility" and if you click that a pop up will have the remove options c: for those who can't find it~
--------------

For reference, I am running Windows 7 with Wacom Intuos 5. This has fixed all problems I was having with Photoshop CS6, PaintTool SAI, and MyPaint. ArtRage 4 and FireAlpaca worked fine even before the fix (for some reason?!).
Reply
:iconthiefing:
Thiefing Featured By Owner Oct 6, 2013
Thankyou soo much!!! Forever in my debt <3
Reply
:iconaplacetomyself:
aplacetomyself Featured By Owner Oct 5, 2013  Student General Artist
Thanks for all the links, still doesn't work gah. oh well, try again later.
Reply
:iconprincess-azumi:
Princess-Azumi Featured By Owner Sep 30, 2013
How do you do with Mac? 
Reply
:iconiridogorgia:
iridogorgia Featured By Owner Oct 1, 2013  Professional Digital Artist
You don't.  There's no way to make it work with a Mac.
Reply
:iconprincess-azumi:
Princess-Azumi Featured By Owner Sep 30, 2013
Sorry how could I miss it when it was the first thing you mentioned?! haha
Reply
:icongrixa:
GriXa Featured By Owner Sep 6, 2013  Hobbyist Digital Artist
Thanks a lot! it really helpful solution!
Reply
:iconmittyz:
Mittyz Featured By Owner Sep 5, 2013  Hobbyist General Artist
fvnjkfv thank you so much! *____*
Reply
:iconred-ysetgo:
red-ysetgo Featured By Owner Aug 26, 2013  Hobbyist Digital Artist
OH MY GOD THANK YOU. T_T 
Reply
:iconartbymoga:
Artbymoga Featured By Owner Jul 28, 2013  Student Digital Artist
Thankyou so much!!!! 
For anyone that was having trouble with a Wacom and Sai, it sounds weird but if you open sai WITHOUT your tablet plugged in and then plug your tablet in, it turned the pressure sensitivity back on for me!
Good luck and don't give up!
Reply
:iconxsubconscious:
xSubconscious Featured By Owner Sep 28, 2013  Hobbyist General Artist
Thank You!

Reply
:iconrewben2:
rewben2 Featured By Owner Sep 14, 2013
Of course the solution that works is something simple that I find in the comments of devianart, thanks a ton.
Reply
:iconred-ysetgo:
red-ysetgo Featured By Owner Aug 26, 2013  Hobbyist Digital Artist
THANK YOU. THIS ACTUALLY WORKS.
Reply
:iconartbymoga:
Artbymoga Featured By Owner Aug 26, 2013  Student Digital Artist
Anytime :) It took me a couple hours to figure the damn thing out x)

Reply
:iconjonathanthesmex:
JonathanTheSmex Featured By Owner Aug 7, 2013
Thank you for this post, for a minute here I thought my tablet broke or something. This is the first time it ever happened to me and I guess every year I've managed to plug in my tablet before opening Sai. Best yearly coincidence ever lmfao.
Reply
:iconartbymoga:
Artbymoga Featured By Owner Aug 9, 2013  Student Digital Artist
Samsies!!!
Reply
:iconwhatthepumpkin:
WhatThePumpkin Featured By Owner Jul 20, 2013  Hobbyist General Artist

Hnn...I have a toshiba portege m200 that is apparently supposed to be penabled, but it's not working with any of the drivers...


Erugh. Thank you for providing these resources and solutions though, they could help C:

Reply
:iconcitrisity:
Citrisity Featured By Owner Jul 12, 2013  Hobbyist Digital Artist
Thanks so much ^^
Reply
:iconfantacination:
fantacination Featured By Owner Jul 4, 2013
Hi! Thanks for setting this up! I don't know if anybody else has mentioned this already, but my problem is that I have to KEEP doing this for Sai! ;A; I draw for three minutes with pressure then it poofs and I either have to clear preferences again or restart Sai and its so frustrating because it was working /perfectly/ just a week ago. T_T I just can't draw like this.

Not sure if relevant but I changed my system locale to japan in order to try out a game, but even after switching back and several restarts, it still won't go back to what it was before.
Reply
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