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Submitted on
September 3, 2009


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With this most recent edit, I put this journal under Art News -> Resources, for easier access!

Okay guys, I know this is super popular post for this issue.  I am just a person who owns a tablet.  I don't know how to fix this problem for any tablet other than the ones mentioned.  PLEASE read the ENTIRE post before posting a question or asking for help.  If you have a type of tablet that I've reported doesn't work with this method, please don't try to do it and then post that it doesn't work.  I also now own a Mac, and SAI doesn't have sense of pressure sensitivity with Macs at all, nor will they ever, because the person who made the program hates everything.  If someone can make a Mac version, I'll post the link all over everything ever and love you always. o:
But I do use a PC at work, running Windows Vista and using a Bamboo Touch.  I don't use SAI, strictly Adobe Flash, but when my tablet malfunctions a restart will usually fix it.  Rebooting your system sucks, yes, but sometimes it's just the answer with computers.
Okay, so I was having major problems with Paint Tool SAI.  I had never gotten the pressure sensitivity to work with my tablet (I was running Windows XP with an Intuos 3 tablet), and I ran across someone else with the same problem, running Vista with an Intuos 4.

All you need to do is go to:

Control Panel > Change or Remove Program > Wacom (hit the CHANGE button, not the remove button)

An option window will come up, asking you if you want to remove your tablet preferences and instances, or if you want to remove them for all users on the computer.  If you share your computer with anyone else, I would recommend the first, though I did the second.

If you had SAI or Photoshop or something open, you'll need to restart the program, but it should be fixed!

Just in case anyone else was having that kind of problem. ;)

Betterifimdeath posted this method that several people have said works well! AND IT WORKS WITH BAMBOO SPLASH!
-Uninstall everything related to wacom form your computer
-Connect the tablet so the automatic drivers get installed and the tablet works as a mouse
-Download from the latest upgrades and install
-Disconnect the tablet and open paint tool sai and open a new document
-Connect the tablet and try the pressure

EDIT:  I'm not actually a magical pressure sensitivity wizard, so I can't solve everyone's issues with different tablets.  List of devices/OSs that this method has been reported to not work on:
Tablet PC
Bamboo (and Bamboo Fun) running Windows 7
G-Pen F610 running Vista

EDIT EDIT: Polyanthum has provided this link, which comes with helpful screenshots:… sure which tablet this is for, or which operating system, but hopefully it'll help those who're having a hard time.  It's another method, and one that looks like it would work quite well.

EDIT EDIT EDIT: shark-twins has provided the following helpful info:

For people who can't find the "change" option, there should be a "wacom tablet" program (under "all programs" in the start-up) and in there would be a "wacom tablet preference file utility" and if you click that a pop up will have the remove options c: for those who can't find it~

Thanks Haunti! :D
For the Bamboo on XP, Artemis-aka-Diana gave this helpful tip:
Start>All Programs>Bamboo>Bamboo Preference File Utility. A pop up comes up, click "remove" (should be the first button at the top)

Also The-Night-Craft posted this helpful video from YouTube!… The-Night-Craft!

EDIT EDIT EDIT EDIT:  Someone tried this with the Bamboo Fun and reported that it made the tablet malfunction on all levels, so please use caution when trying this method!

2012 EDIT: Albel-is-MINE gave me this video link for Intuos 5!  Looks super helpful!…
  • Mood: Neutral
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Arxielle Featured By Owner May 29, 2014  Hobbyist General Artist
I did the "remove the options" thing but it won't work.... It's still not sensitive! My tablet is an Intuos Manga.
IllogicalKitten Featured By Owner May 27, 2014  Hobbyist Digital Artist
theres no change option..
Rocalyn3d Featured By Owner Apr 3, 2014
Oh my god, you are AMAZING! I've just been searching for over an hour on how to fix this problem, and here you are fixing it in two seconds! Forever grateful, thank you, thank you!
sonnio Featured By Owner Mar 22, 2014  Student Digital Artist
removing preffences would work, but i just restarted my computer and still my computer isnt reading that my tsblet is there (even though it works fine with photoshop)

great job technology, great job
coyoteskulls Featured By Owner Mar 14, 2014
I've tried doing all of this. My Bamboo Splash will not click on anything in sai, but will work fine with pen pressure in FireAlpaca and Photoshop. Help?
nixinert Featured By Owner Mar 13, 2014
excellent, the remove preference worked like a charm.
starrylives Featured By Owner Feb 22, 2014  Student Photographer
Oh wow, I didn't know there wasn't any sensitivity on SAI with Mac...thanks, I would have been going crazy trying to figure out what I was doing wrong. 
iSquaredd Featured By Owner Feb 9, 2014
I have a bamboo fun, did this and it's working perfectly now. I recommend installing the latest driver found under legacy drivers on the site, and then going to start> accessories>wacom>wacom tablet file preferences, and then erasing them all that way. Thank you so much for the help  ♥
AkairoNoUnko-Sae Featured By Owner Feb 2, 2014  Hobbyist General Artist
When I found the Bamboo Preference File Utility, it says that the file is missing. Can I somehow download it??
Or must I re install whole thing again?? I've been re installing it many time, can it affect the tablet??

:iconsobbplz: I cant get it to work at all OTL
rasu-chi Featured By Owner Jan 20, 2014  Student General Artist
THANK YOU SO MUCH I've been uninstalling and reinstalling and restarting my systems for days now and then I tried your advice anD I CAN FINALLY DRAW AGAIN I LOVE ALL THE PEOPLE IN THIS JOURNAL Q w Q
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